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Welcome To Pure Business News

Small business is the heartbeat of our area. That's why we're pleased to send you this month's edition of Pure Business News. We hope you find this month's articles and tips helpful in growing your business.

Carrie Michaels

General Manager

1-800-516-2595 ex7

P.S. If you received this in error, or do not wish to receive the Pure Business News please follow the directions at the bottom of this newsletter.


How To Use Customer Service

To Drive Small Business Loyalty

At its most basic level, customer service is an organization's ability to supply their customers' wants and needs. But this definition leaves out the transactional nature of customer service, and it’s this transactional aspect that drives customer loyalty. "Customer loyalty exists when a customer chooses to do business with a company even when a less expensive, more convenient, or higher quality alternative is available somewhere else.

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15 Traits That Set Influential People Apart

Influential leaders spark change for the better.

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Six Things To Consider For Putting Together Your Best Holiday Marketing Plan Yet

Will you be ready for the holidays?

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Twelve Steps To Creating An Effective Sales And Marketing Strategy

Does your business need a boost to its bottom line?

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The Emotionally Intelligent Way To Resolve Arguments Faster

Unpacking the counter-intuitive psychology behind conflict resolution.

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How To Reach Your Target Customer

Knowing who will buy your product or service is key to creating a business that thrives.

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How And When To Delegate - And Why We Don't

Raise your hand if you don't have time to get everything done on your to-do list in a day.

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How To Increase Sales In An Existing Market

A business growth strategy any business can use to increase sales.

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Retail & Business Articles

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If your looking for general retail and business articles and videos to help grow your business click here.

Sales Articles & Videos

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If you need to increase sales immediatly to help grow your business click here.

Training Articles

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If you need training ideas to help grow your people and business click here

Marketing Articles

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If you would like to take your marketing plan to the next level click here.

Employee Articles

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If you would like tips and ideas on how to get more out of your employee click here.